Shipping policy

How long will it take for my order to arrive?

We understand the excitement of waiting for your new sports gear. Our estimated delivery timeframe is within 10 days from the time of order placement. This ensures that you receive your products swiftly so you can get back on the court in no time.

I placed my order a few days ago and it hasn’t arrived yet. What's going on?

We apologize for any inconvenience. Delays, although rare, can occur due to various reasons such as customs clearance, extreme weather conditions, or courier-related issues. Please reach out to us immediately via email. Our dedicated customer support team will promptly check the status of your order and provide you with an update.

How can I track my shipment?

Tracking your order is simple. As soon as your order is dispatched, we'll send you an email containing a unique tracking number. Using this number, you can monitor the progress of your shipment and get real-time updates. This way, you're always in the loop about your order's whereabouts and estimated delivery date.

Which courier services do you use for shipping?

We collaborate with various leading logistics companies to ensure fast and reliable deliveries. Our primary courier partner is Posta Plus, recognized for its commitment to efficient and safe deliveries. Through our partnership with them, we aim to provide you with top-notch shipping services every time you order.

Do you offer international shipping?

Yes, we do! We proudly extend our services to customers worldwide. Partnering with reliable international couriers, we strive to ensure your orders reach you timely, regardless of which of these countries you reside in.

Can I pick up my order at a physical store or collection point?

Currently, we solely offer doorstep delivery to provide you with the convenience of receiving your products directly at your chosen address. We understand the appeal of in-store pickups, and we're continuously evaluating our services to enhance your shopping experience. For now, rest assured that our delivery services are designed to get your products safely to you.